Privacy Policy

1. Introduction

Selection Sathi ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our exam preparation platform, including our website and mobile application (collectively, the "Service").

By using Selection Sathi, you agree to the collection and use of information in accordance with this policy. This policy is compliant with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India.

2. Information We Collect

2.1 Personal Information

When you register and use Selection Sathi, we may collect the following personal information:

• Phone number (used for OTP-based authentication)
• Name (optional, provided during profile setup)
• Email address (optional)
• Target exam preferences (e.g., SSC, RRB, UPSC, State PSC)
• Preferred language (English or Hindi)

2.2 Usage Data

We automatically collect certain information about how you use the Service:

• Practice session data (questions attempted, answers, time spent)
• Mock test results and performance analytics
• Study plan progress and completion data
• Bookmarked questions and notes
• AI chat interactions for doubt resolution
• Device information and browser type

2.3 Payment Information

For Pro subscriptions, payment processing is handled by Razorpay. We do not store your UPI details, bank account numbers, or card details on our servers. Razorpay's privacy policy governs the handling of your payment information.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Authenticate your identity via Firebase Phone Auth (OTP)
• Generate personalised practice recommendations and study plans
• Provide AI-powered doubt resolution using your question context
• Display your performance analytics, leaderboard rankings, and progress
• Send important notifications about exams, updates, and your study plan via WhatsApp or Telegram
• Show relevant advertisements to free-tier users
• Process subscription payments through Razorpay
• Analyse platform usage to improve the exam preparation experience

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Firebase (authentication), Razorpay (payments), Anthropic (AI chat), and cloud hosting providers who assist in operating the Service
• Advertising Partners: Google AdSense may use cookies and similar technologies to serve relevant ads to free-tier users
• Legal Requirements: When required by law, court order, or government authority under applicable Indian law
• Leaderboard: Your name and performance metrics may be visible to other users on public leaderboards

5. Data Storage and Security

Your data is stored securely on encrypted servers. We implement industry-standard security measures including:

• JWT-based authentication with token refresh mechanisms
• Encrypted data transmission (HTTPS/TLS)
• Secure database access controls
• Regular security audits and vulnerability assessments

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure.

6. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data stored with us
• Request correction of inaccurate personal data
• Request deletion of your account and associated data
• Withdraw consent for data processing
• Receive your data in a portable format
• Lodge a grievance with the Data Protection Board of India

To exercise any of these rights, please contact us at the details provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. Free-tier users may see advertisements served by Google AdSense, which uses cookies to serve personalised ads. Pro subscribers do not see any advertisements and have reduced tracking. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Selection Sathi is intended for users who are 16 years of age or older. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: